Bringing together top civil servants city- and region- leaders, CIOs and digital aficionados, the Lisbon Council...
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In the margins of The 2023 UserCentriCities Summit convened in Brussels, the Lisbon Council launches The Interoperability Imperative: A...
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Did you know that Rotterdam employs 25 service designers and a user-interface lab? That the property tax payment in Bratislava is reviewed and improved every year? That Ghent automatically offers...
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Once, if you wanted to change your address in Milan, it could take up to 60 days to complete the process. Now the process is...
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The User-centric Services Repository is a unique online inventory of best practices in user-centric local public...
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Local authorities play a fundamental role in digital government service delivery, representing the front office of government as a whole. However, few local authorities have formal service...
On our latest UserCentriCafé, the host city of Ghent represented by project leaders Sarah Spiessens and Iris Coorevits, presented their life-event scan, a methodology aimed to...
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On 25 May 2023, UserCentriCities will award the “𝘽𝙚𝙨𝙩...
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Digital government promises to make the lives of citizens better. Still, for digital governments to succeed and digital services to be effective and adopted in mass, they require...
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The UserCentriCities consortium is delighted to invite all European local and regional municipalities to assess their performance in user-centric digital government and take part in the seminal...
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The call for submissions for the UserCentriCities Award 2023 is now open! ...