Like other local governments in Spain, the Catalonia Region went through a radical digitalisation of its services. But to make the transition work, clerks realised they had to put the users first.
During the Third Progress Meeting of UserCentriCities on 08 June in Espoo, Mikko Rusama, chief digital officer from Helsinki, gave a keynote presentation on proactive service...
UserCentriCities convened the third edition of the peer-to-peer workshops series. A hybrid event where cities and regions had the chance to discuss recent changes in technologies...
The UserCentriCities community got together for the seventh session of the UserCentriCafé, a monthly informal get-together where cities and regions share and discuss their latest...
By Grace Milne, project manager and research associate, and David Osimo, director of research at the Lisbon Council.
On 08 December 2021, the Dutch data protection authority...
Bringing together leading European cities and regions, policymakers and thought leaders in user-centric local public administration, the UserCentriCities network convened The 2022...
A chat with Murcia’s Digital Officer, Kasper van Hout, on the next steps of the UserCentriCities project.
Between Espoo, Helsinki and Rotterdam, who will be the first to win the UserCentriCities Award for best user-centric service in European cities and regions?
Madrid has applied to the UserCentriCities Awards, submitting its three flagship user-centric projects.
On 29 March, the UserCentriCities community gathered for the sixth edition of the UserCentriCafé meeting series. The Café is an opportunity for cities and...
This summer, UserCentriCities will award the “???? ????...
The submissions for The 2022 UserCentriCities Award which will be given to the best user-centric service in European cities and regions are now open.
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