How user-centric are European cities and regions?
Based on a list of curated indicators, the Benchmarking Dashboard ranks the performance of European cities and regions in designing and delivering digital services that focus on their citizens and their needs.
If you are a city or region interested in taking part and providing your data, please contact Chrysoula Mitta, associate director at the Lisbon Council at usercentricities@lisboncouncil.net.
Pillar average
1. Enablers
71%
Pillar average
2. User-Centricity Performance
57%
Pillar average
3. Outcome
44%