What are the best examples of user-centric public services in European cities and regions?
How does user-centricity in local public services look like in practice?
Browse the repository to learn more and add your user-centric service (registration required).
Services added to the repository become automatically candidates for the UserCentriCities Awards, given each year by UserCentriCities. For more information on what services are eligible and how to enter yours, visit this page.
Rotterdam
-Netherlands
In the coming years, the Reyeroord district in Rotterdam will be made future-proof with the construction of a heat network (which will phase...
Paris
-France
The citizen action platform consists in proposing mechanisms to allow citizens to act for the public good in support of the action of the City of Paris and the associations.
It is a platform...
Paris
-France
The City of Paris has implemented a new citizen participation platform. It aims to facilitate dialogue and regular decision-making so that the citizens of the Paris metropolitan area feel involved...
Rotterdam
-Netherlands
Meld’R makes it easy and intuitive for Rotterdam citizens to report various issues in the public space. Whether it’s about litter,...
Paris
-France
Inspired by the "Fix My Street" service, "Dans ma Rue" is a digital web service from the CitéLibre pack that not only allows the reporting of incidents, but also the follow-up of their resolution...
Paris
-France
Since 2015, the City of Paris has been devoting 5% of its annual investment budget to citizens' projects to enable them to improve their daily lives in their city. The Participatory Budget Tool...
Paris
-France
Forms is one of the many digital web services part of the CitéLibre pack, which provides a form generator for any type of citizen requests, that can also capture feedback...
Paris
-France
Agenda is a digital web service from the CitéLibre pack which provides a powerful and fully customizable appointment booking system.
In a few clicks, the...
Rotterdam
-Netherlands
"What's going on ... in my neighbourhood?"(Ghostbusters)
MijnRotterdam is the digital neighbourhood meeting place where...
Rotterdam
-Netherlands
CityLab010 is a support programme with an annual budget of over 3 million euros for initiators who want realise their dreams for Rotterdam.
We offer you the chance to make...
Rotterdam
-Netherlands
The Digital Counter Rotterdam is a platform for public service delivery through video calling with...
Rotterdam
-Netherlands
Do you want to enjoy Rotterdam spaciously, comfortably and safe?
Thanks to SpotRotterdam, imagined and created by the municipality of Rotterdam, you can do so a lot easier...