What are the best examples of user-centric public services in European cities and regions?
How does user-centricity in local public services look like in practice?
Browse the repository to learn more and add your user-centric service (registration required).
Services added to the repository become automatically candidates for the UserCentriCities Awards, given each year by UserCentriCities. For more information on what services are eligible and how to enter yours, visit this page.
Emilia Romagna
-Italy
Emila-Romagna's Digital Agenda regional structure promoted a co-designing process with local public administrators to create the first regional Observatory on ultra-broadband in...
Turin
-Italy
It allows you to send the declaration of change of residence following the transfer to Turin from another Italian municipality, from abroad or following...
Turin
-Italy
The service allows to book an appointment with a public counter and to have a conversation with a public servant by a video call service. The virtual...
Turin
-Italy
The service allows to submit the application for enrollment to attend municipal, state and affiliated nursery schools and to manage all the subsequent phases...
Emilia Romagna
-Italy
To facilitate access to health services, the Emilia-Romagna Region has developed the Electronic Health Record for its citizens: a website and an application that collects the...
Emilia Romagna
-Italy
Easy Hospital is a mobile application that guides a person to a hospital for a medical care or examination. When the person...