What are the best examples of user-centric public services in European cities and regions?
How does user-centricity in local public services look like in practice?
Browse the repository to learn more and add your user-centric service (registration required).
Services added to the repository become automatically candidates for the UserCentriCities Awards, given each year by UserCentriCities. For more information on what services are eligible and how to enter yours, visit this page.
Emilia Romagna
-Italy
Emila-Romagna's Digital Agenda regional structure promoted a co-designing process with local public administrators to create the first regional Observatory on ultra-broadband in...
Rotterdam
-Netherlands
In the coming years, the Reyeroord district in Rotterdam will be made future-proof with the construction of a heat network (which will phase...
Rotterdam
-Netherlands
Meld’R makes it easy and intuitive for Rotterdam citizens to report various issues in the public space. Whether it’s about litter,...
Rotterdam
-Netherlands
"What's going on ... in my neighbourhood?"(Ghostbusters)
MijnRotterdam is the digital neighbourhood meeting place where...
Emilia Romagna
-Italy
To facilitate access to health services, the Emilia-Romagna Region has developed the Electronic Health Record for its citizens: a website and an application that collects the...
Emilia Romagna
-Italy
Easy Hospital is a mobile application that guides a person to a hospital for a medical care or examination. When the person...
Rotterdam
-Netherlands
CityLab010 is a support programme with an annual budget of over 3 million euros for initiators who want realise their dreams for Rotterdam.
We offer you the chance to make...
Rotterdam
-Netherlands
The Digital Counter Rotterdam is a platform for public service delivery through video calling with...
Rotterdam
-Netherlands
Do you want to enjoy Rotterdam spaciously, comfortably and safe?
Thanks to SpotRotterdam, imagined and created by the municipality of Rotterdam, you can do so a lot easier...