What are the best examples of user-centric public services in European cities and regions?
How does user-centricity in local public services look like in practice?
Browse the repository to learn more and add your user-centric service (registration required).
Services added to the repository become automatically candidates for the UserCentriCities Awards, given each year by UserCentriCities. For more information on what services are eligible and how to enter yours, visit this page.
Turin
-Italy
It allows you to send the declaration of change of residence following the transfer to Turin from another Italian municipality, from abroad or following...
Turin
-Italy
The service allows to book an appointment with a public counter and to have a conversation with a public servant by a video call service. The virtual...
Turin
-Italy
The service allows to submit the application for enrollment to attend municipal, state and affiliated nursery schools and to manage all the subsequent phases...
Porto
-Portugal
Explore.Porto is an innovative product/service created to challenge citizens and visitors to...
Porto
-Portugal
Cartão Porto is a card that identifies its holder as a citizen of the city of Porto and allows them to enjoy a set of advantages and benefits in accessing the experiences...