User-Centric Services Repository

What are the best examples of user-centric public services in European cities and regions?

How does user-centricity in local public services look like in practice?
Browse the repository to learn more and add your user-centric service (registration required).
Services added to the repository become automatically candidates for the UserCentriCities Awards, given each year by UserCentriCities. For more information on what services are eligible and how to enter yours, visit this page

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Displaying 1 - 6 of 6 services (filtered) - Clear filters
Hamburg
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Germany

Masterportal exists since 2014 and is used like a kind of construction kit whenever web-based map applications are...

Jelgava
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Latvia

Today, environmental pollution is already commonplace, there are countries where it is difficult to find clean drinking water. In order to make this issue a little easier, Jelgava has created a...

Liepaja
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Latvia

The mobile app called "The City of Liepāja" was created to expand the opportunities for citizens to more conveniently convey information about improvements in the urban environment, as well as to...

Porto
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Portugal

Explore.Porto is an innovative product/service created to challenge citizens and visitors to...

Gothenburg
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Sweden

The city of Gothenburg created a circular economy map for the community in and around Sweden.
The Smart Map aims at making it easier for people to live more...

Porto
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Portugal

Cartão Porto is a card that identifies its holder as a citizen of the city of Porto and allows them to enjoy a set of advantages and benefits in accessing the experiences...