User-Centric Services Repository

What are the best examples of user-centric public services in European cities and regions?

How does user-centricity in local public services look like in practice?
Browse the repository to learn more and add your user-centric service (registration required).
Services added to the repository become automatically candidates for the UserCentriCities Awards, given each year by UserCentriCities. For more information on what services are eligible and how to enter yours, visit this page

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Displaying 1 - 7 of 7 services (filtered) - Clear filters
Hamburg
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Germany

Masterportal exists since 2014 and is used like a kind of construction kit whenever web-based map applications are...

London
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United Kingdom

Talk London - often referred to as City Hall's online community - is a civic engagement platform launched by the Mayor...

London
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United Kingdom

The Problem

To efficiently plan for and deliver services for Londoners, we need to understand how the city is changing, both on a micro and macro level. No dataset existed...

London
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United Kingdom

Five London local authorities are working together to pioneer the deployment of “Internet of Things” (IoT) across council boundaries to rapidly address real world challenges around the theme of ‘...

Vysocina
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Czechia

eAmbulance is the online registration system to a network of regional hospitals. Vysocina region has five hospitals in the cities of: Jihlava, Havlickuv Brod, Pelhrimov, Nove...

Tallinn
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Estonia

The purpose of the smart app is to enable the citizens of Tallinn to experience the landscape architecture solution of the Pollinator Highway via augmented reality. This is the first time in...

Tallinn
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Estonia

The Accessibility Information System (LIPS) is a portal for publishing information about the accessibility of objects. It aims to facilitate the mobility of people in target...