User-Centric Services Repository

Managing the relationship with the citizen is functional to improving citizen satisfaction.  Getting feedbacks in a systematic and constant way is crucial for improving services offered by the...

The speed that characterises the digital word demands time-saving and efficient solutions for users. In order to provide citizens with immediate answers to their questions, especially in a state...

Citizens need a secure and simple way to access the growing number of digital applications of the public...

In the frenetic lifestyle of a big city, finding time for going to a library can be hard. And maybe a definitive...

How difficult is for a city to keep an eye open on the different items that compose the urban landscape? Signals,...

The Digital Citizen Folder App is one of the tools launched by the Municipality of Milan to put services “in the pocket” of its citizens. The application was...

Since 2018, the Municipality of Milan has introduced a change in the process applied to fines issued for unpaid or...

EVaka is a client and information system used by the City of Espoo's Finnish-speaking and Swedish-speaking early childhood education units. The development of eVaka was started...

Wemi.milano.it is a...

In December 2020 elections of Educational Unit Councils took place for the first time only via an on-line platform....

Better understanding of who spent how much and why, makes political decisions more transparent.

Openbudget.brussels is a cadaster of public spending in the framework of public procurement...

The Helmet web library (www.helmet.fi) is a joint e-library service provided by the city libraries of Espoo, Helsinki,...

Milano Partecipa is the digital platform for citizen participation in the democratic processes of the Municipality of Milan. All resident citizens or city users, aged...

Traditional newsstands, tobacconists and stationery shops around the city of Milan can now issue official vital records documenting birth, death, and marriage as well as other certificates...

The purpose of the smart app is to enable the citizens of Tallinn to experience the landscape architecture solution of the Pollinator Highway via augmented reality. This is the first time in...

The Accessibility Information System (LIPS) is a portal for publishing information about the accessibility of objects. It aims to facilitate the mobility of people in target...

Kotikatuportaali, Home Street Portal is an online service developed by the public...

Espoo has launched the development of a new MyEspoo website. The site will provide easy access to the...