What are the best examples of user-centric public services in European cities and regions?
How does user-centricity in local public services look like in practice?
Browse the repository to learn more and add your user-centric service (registration required).
Services added to the repository become automatically candidates for the UserCentriCities Awards, given each year by UserCentriCities. For more information on what services are eligible and how to enter yours, visit this page.
Brussels Capital Region
-Belgium
Citizens need a secure and simple way to access the growing number of digital applications of the public...
Bologna
-Italy
The City of Bologna new incentive (bonus) campaign for the purchase of electric bikes and cargo bikes started on 13 Sept. 2022.
Any resident in the City...
Espoo
-Finland
EVaka is a client and information system used by the City of Espoo's Finnish-speaking and Swedish-speaking early childhood education units. The development of eVaka was started...
Brussels Capital Region
-Belgium
Better understanding of who spent how much and why, makes political decisions more transparent.
Openbudget.brussels is a cadaster of public spending in the framework of public procurement...
Espoo
-Finland
The Helmet web library (www.helmet.fi) is a joint e-library service provided by the city libraries of Espoo, Helsinki,...
Bologna
-Italy
The new municipality website aims to create the "Citizen's Digital Home", built around the needs of the citizen. The municipality website will...
Espoo
-Finland
Kotikatuportaali, Home Street Portal is an online service developed by the public...
Espoo
-Finland
Espoo has launched the development of a new MyEspoo website. The site will provide easy access to the...