What are the best examples of user-centric public services in European cities and regions?
How does user-centricity in local public services look like in practice?
Browse the repository to learn more and add your user-centric service (registration required).
Services added to the repository become automatically candidates for the UserCentriCities Awards, given each year by UserCentriCities. For more information on what services are eligible and how to enter yours, visit this page.
Sant Boi de Llobregat
-Spain
In the fight against the digital divide, many actions have been carried out in our city: training courses for different groups, informative and awareness talks or campaigns for the use of digital...
Mataró
-Spain
The challenge of what should be the role that the council should play with the citizens is where we place Mataró Connecta...
Ghent
-Belgium
In a “life-eventscan” the city of Ghent examines its own services through the eyes of our citizens. We start from a broad perspective: instead of looking at a specific form or...
Ghent
-Belgium
The city of Ghent grants several services to its citizens, more specifically to citizens in a specific socio-...