What are the best examples of user-centric public services in European cities and regions?
How does user-centricity in local public services look like in practice?
Browse the repository to learn more and add your user-centric service (registration required).
Services added to the repository become automatically candidates for the UserCentriCities Awards, given each year by UserCentriCities. For more information on what services are eligible and how to enter yours, visit this page.
Unione delle Terre d Argine
-Italy
In May 2012 a strong earthquake struck the Municipalities of the Union of Terre d'Argine. On that occasion, one of the first activities was to check the health...
Liepaja
-Latvia
The mobile app called "The City of Liepāja" was created to expand the opportunities for citizens to more conveniently convey information about improvements in the urban environment, as well as to...
Gavà
-Spain
Gavius is an innovative virtual assistant which uses Artificial Intelligence technology to communicate to...
Helsinki
-Finland
Since 2021, Helsinki has offered pre-primary education allocation to parents proactively through text messages. Parents of kids of suitable age receive text message offering allocation in a nearby...