User-Centric Services Repository

What are the best examples of user-centric public services in European cities and regions?

How does user-centricity in local public services look like in practice?
Browse the repository to learn more and add your user-centric service (registration required).
Services added to the repository become automatically candidates for the UserCentriCities Awards, given each year by UserCentriCities. For more information on what services are eligible and how to enter yours, visit this page

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Displaying 1 - 6 of 6 services (filtered) - Clear filters
Manlleu
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Spain

The waste collection system in Manlleu is door-to-door with a payment system based on PAYT. It's an innovative project because it incorporates...

Mataró
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Spain

The challenge of what should be the role that the council should play with the citizens is where we place Mataró Connecta...

Espoo
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Finland

EVaka is a client and information system used by the City of Espoo's Finnish-speaking and Swedish-speaking early childhood education units. The development of eVaka was started...

Espoo
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Finland

The Helmet web library (www.helmet.fi) is a joint e-library service provided by the city libraries of Espoo, Helsinki,...

Espoo
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Finland

Kotikatuportaali, Home Street Portal is an online service developed by the public...

Espoo
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Finland

Espoo has launched the development of a new MyEspoo website. The site will provide easy access to the...