What are the best examples of user-centric public services in European cities and regions?
How does user-centricity in local public services look like in practice?
Browse the repository to learn more and add your user-centric service (registration required).
Services added to the repository become automatically candidates for the UserCentriCities Awards, given each year by UserCentriCities. For more information on what services are eligible and how to enter yours, visit this page.
Catalonia
-The Beca Equitat (Equity Grant) is a type of university scholarship awarded annually by the Government of Catalonia and aims to help people with fewer economic resources to access university...
Mataró
-Spain
The challenge of what should be the role that the council should play with the citizens is where we place Mataró Connecta...
Catalonia
-Spain
Adopting a pioneering, wide-ranging vision, in 2011 the Generalitat de Catalunya introduced the first One Stop Shop (FUE) project with the aim of transforming companies’...
Espoo
-Finland
EVaka is a client and information system used by the City of Espoo's Finnish-speaking and Swedish-speaking early childhood education units. The development of eVaka was started...
Porto
-Portugal
Explore.Porto is an innovative product/service created to challenge citizens and visitors to...
Espoo
-Finland
The Helmet web library (www.helmet.fi) is a joint e-library service provided by the city libraries of Espoo, Helsinki,...
Espoo
-Finland
Kotikatuportaali, Home Street Portal is an online service developed by the public...
Espoo
-Finland
Espoo has launched the development of a new MyEspoo website. The site will provide easy access to the...
Porto
-Portugal
Cartão Porto is a card that identifies its holder as a citizen of the city of Porto and allows them to enjoy a set of advantages and benefits in accessing the experiences...