What are the best examples of user-centric public services in European cities and regions?
How does user-centricity in local public services look like in practice?
Browse the repository to learn more and add your user-centric service (registration required).
Services added to the repository become automatically candidates for the UserCentriCities Awards, given each year by UserCentriCities. For more information on what services are eligible and how to enter yours, visit this page.
Arezzo
-Italy
“Digital Grandparents – Nonni Digitali” project is an initiative of the Municipality of Arezzo aiming to facilitate...
Rimini
-Italy
The Digital Assistant (Chatbot) is an innovative tool available 7/24, that supports citizens looking for information related to all the...
Vysocina
-Czechia
eAmbulance is the online registration system to a network of regional hospitals. Vysocina region has five hospitals in the cities of: Jihlava, Havlickuv Brod, Pelhrimov, Nove...
Porto
-Portugal
Explore.Porto is an innovative product/service created to challenge citizens and visitors to...
Porto
-Portugal
Cartão Porto is a card that identifies its holder as a citizen of the city of Porto and allows them to enjoy a set of advantages and benefits in accessing the experiences...