User-Centric Services Repository

What are the best examples of user-centric public services in European cities and regions?

How does user-centricity in local public services look like in practice?
Browse the repository to learn more and add your user-centric service (registration required).
Services added to the repository become automatically candidates for the UserCentriCities Awards, given each year by UserCentriCities. For more information on what services are eligible and how to enter yours, visit this page.

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Geographic's portal from where Wikiloc's data is taken

WikiLoc: Olesa de Montserrat’s paths

Olesa de Montserrat

Spain

Olesa de Montserrat is surrounded by many mountains and, the most important one, the Montserrat Mountain. Every year many...

Landing page to the e-bikes & cargo-bikes bonus campaign

Portal for the e-bikes bonus campaign

Bologna

Italy

The City of Bologna new incentive (bonus) campaign for the purchase of electric bikes and cargo bikes started on 13 Sept. 2022.

Any resident in the City...

Delivering "Digital Grandparents" project in one of the Social Aggregation Centres

Digital Grandparents – Nonni Digitali

Arezzo

Italy

“Digital Grandparents – Nonni Digitali” project is an initiative of the Municipality of Arezzo aiming to facilitate...

eVaka

Espoo

Finland

EVaka is a client and information system used by the City of Espoo's Finnish-speaking and Swedish-speaking early childhood education units. The development of eVaka was started...