What are the best examples of user-centric public services in European cities and regions?
How does user-centricity in local public services look like in practice?
Browse the repository to learn more and add your user-centric service (registration required).
Services added to the repository become automatically candidates for the UserCentriCities Awards, given each year by UserCentriCities. For more information on what services are eligible and how to enter yours, visit this page.
Catalonia
-The Beca Equitat (Equity Grant) is a type of university scholarship awarded annually by the Government of Catalonia and aims to help people with fewer economic resources to access university...
London
-United Kingdom
Talk London - often referred to as City Hall's online community - is a civic engagement platform launched by the Mayor...
Aragón
-Spain
The submission of the rental deposit in a public register is a compulsory procedure for all persons renting a property in Aragon. A high impact service that processes approximately 25,000 deposits...
London
-United Kingdom
The Problem
To efficiently plan for and deliver services for Londoners, we need to understand how the city is changing, both on a micro and macro level. No dataset existed...
London
-United Kingdom
Five London local authorities are working together to pioneer the deployment of “Internet of Things” (IoT) across council boundaries to rapidly address real world challenges around the theme of ‘...
Catalonia
-Spain
Adopting a pioneering, wide-ranging vision, in 2011 the Generalitat de Catalunya introduced the first One Stop Shop (FUE) project with the aim of transforming companies’...
Gavà
-Spain
Gavius is an innovative virtual assistant which uses Artificial Intelligence technology to communicate to...